1. Product Overview
Welcome to Architrade ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
By accessing or using our service, you consent to the practices described in this policy.
Our web-based platform application Architrade provides investors and traders with tools to interact with their financial data and create custom spreadsheets for portfolio performance analysis and management. This platform integrates with Charles Schwab's API services to help users access, analyze, and organize their trading and investment information in personalized tabular formats and reports. Our Service operates on a multi-tenant architecture, ensuring secure separation of user data while providing seamless analytical tools for financial decision-making.
2. Information We Collect
We may collect the following types of information:
- Account Information: When you create an account, we collect your name, email address, and authentication information from Google when you sign in with Google
- Usage Data: We collect information about how you use our service, including your interactions with the platform and features used such as Google Sheets formulas.
- Payment Information: If you purchase a subscription, we collect payment information through our payment processor. We do not store complete credit card information on our servers.
- Technical Information: We may collect information about your device, browser, IP address, and how you interact with our service.
3. Data Storage and Handling
Important: While our Service connects to and processes your Charles Schwab brokerage account information to provide service functionality, we do not store your brokerage account data in our systems. Your trading data, account balances, positions, and transaction history remain securely stored within Charles Schwab's systems and are accessed only when needed, via Charles Schwab's Three-Legged Workflow, to generate your requested brokerage data.
What We Store:
- Your Architrade.io account credentials and profile information
- Custom spreadsheet configurations and formulas
- Table preferences and layout customizations
- OAuth tokens necessary for secure API access (automatically refreshed and expired per Charles Schwab's security protocols)
What We Don't Store:
- Your Charles Schwab account login credentials
- Account balances or position data
- Trading history or transaction records
- Securities holdings information
- Any sensitive brokerage account details
4. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our service
- Improve and personalize your experience
- Communicate with you about updates, promotions, and newsletters
- Process payments and manage subscriptions
- To protect against fraudelent, illiegal, or unautheorized activity
- Comply with legal obligations
5. How We Share Your Information
We may share your you information with:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and data analysis.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We do not sell your personal information to third parties.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
- Encryption: All data is encrypted in transit using TLS/SSL protocols and at rest using industry-standard AES-256 encryption
- OAuth 2.0 Integration: We implement Charles Schwab's secure OAuth 2.0 framework, ensuring we never store your Schwab login credentials. Access tokens are automatically refreshed and expired according to Schwab's security protocols
- Industry-Leading Authentication: Our platform utilizes Google Auth for secure user authentication, providing enterprise-grade identity verification and multi-factor authentication capabilities
- Row-Level Security (RLS): We implement database-level Row-Level Security policies to ensure data isolation in our multi-tenant architecture, guaranteeing that users can only access their own data
- Access Controls: Multi-layered authentication and authorization controls restrict data access to authorized personnel only
- Security Auditing: Comprehensive logging and monitoring of all system access, data operations, and user activities with automated threat detection and response capabilities
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to rectify or update your personal information
- The right to delete your personal information
- The right to restrict or object to our processing of your personal information
- The right to data portability
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
8. Third-Party Services
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
9. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
Given the financial nature of our Service, users must be of legal age to engage in investment activities in their jurisdiction.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable laws. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Your continued use of the Service after changes take effect constitutes acceptance of the updated Privacy Policy.
11. Contact Us
For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
contact@tradehouse.io